INTELLIGENZA Achieves SAP Accreditation for Partner Quality Program
Quality Drives Customer Satisfaction and Implementation Success for SAP Partner
Sao Paulo, Brazil — January 09, 2017 — INTELLIGENZA, an SAP partner, today announced that it has received accreditation for a global partner quality program by SAP SE (NYSE: SAP).The certificate was awarded by the SAP Partner Service Delivery organization for INTELLIGENZA’s demonstration of clear quality standards and processes and in recognition of quality, risk and project management framework improvements in alignment with quality principles from SAP.
INTELLIGENZA is closely aligned to the key principles of quality that SAP believes to be fundamental to the success of every implementation, designed to deliver high-quality software and support while providing the right processes, tools and services to drive successful projects and delivery.
Businesses today are continually challenged to manage risk in increasingly complex projects. As a certified member of the partner quality program, INTELLIGENZA will be able to help SAP customers avoid escalations, maintain profits, reduce profit dilution and improve successful delivery through the program lifecycle. In addition, the program offers a quality approach for sales processes and delivery methodologies through access to enhanced SAP channel quality templates and processes. With a distinct focus on quality deliverables, the accreditation also helps partners improve the success of bids by providing a sales differentiator from other partners through quality wording and information as well as risk mitigation activities.
“This accreditation is a credit to our team and our commitment to providing customers with a clear view of SAP’s ability to influence the success of its program,” said Ricardo Nobrega da Silva, Director for Cloud Business and Innovation, INTELLIGENZA. “By using SAP quality principles, we can help ensure that our customers achieve smooth implementations as we anticipate benefits as measured against business requirements. This accreditation reaffirms the work we do to enable effective implementation of business processes using SAP solutions and to fulfill requirements to the highest standard,” said Luciana Batista, Project Manager, INTELLIGENZA.
The annual partner quality plan and quarterly quality reviews form the basis for the global partner quality program by providing a way to monitor joint performance and measure success. Partners are required to submit an annual quality plan to showcase how they will improve quality in their own organization during the year. In addition, the quarterly quality review enables joint risk monitoring via open bilateral communication as well as identifying and preventing issues.
Established in 2008, INTELLIGENZA has the DNA of a company specializing in business consulting and technology services for human resources, providing personalized service and real gains to organizations in a variety of industries.
With numerous successful projects and more than 80 customers to date, the company recognizes that quality is a prerequisite for each deliverable, resulting in a high level of customer satisfaction.
Currently, INTELLIGENZA has more than 50 active customers, and offers a variety of services for the SAP® ERP HCM solution on premise and in the cloud.
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